Terms and Conditions

User Agreement and Platform Rules

These Terms and Conditions govern use of the MafiaCasino platform. Registration constitutes acceptance of all provisions outlined herein. Players bear responsibility for reviewing terms periodically, as amendments may occur to reflect regulatory changes or operational adjustments.

Account Registration

Eligibility Requirements

Platform access requires meeting the following criteria:

  • Minimum age of 18 years or higher if local jurisdiction mandates
  • Residency in a permitted territory
  • Provision of accurate personal information
  • Single account per individual

Verification Obligations

Identity verification must complete before withdrawal processing. Required documentation includes government-issued identification, proof of residence, and payment method verification. Failure to provide requested documents may result in account restrictions.

Financial Terms

Deposits

Aspect Terms
Minimum deposit €20
Processing time Instant for most methods
Supported currencies EUR
Fee structure No platform fees

Withdrawals

Withdrawal requests undergo security review before processing. Verification status, bonus conditions, and account standing all factor into approval timelines.

  • Minimum withdrawal: €20
  • Processing period: 1-5 business days
  • Monthly limits: Vary by account tier

Bonus Conditions

Welcome Bonus Terms

The welcome offer provides a 150% match up to €4,000 on first deposits. Specific conditions apply:

  • Minimum qualifying deposit: €20
  • Wagering requirement: 35x bonus amount
  • Completion window: 30 days
  • Maximum stake during wagering: €5 per bet
  • Excluded games may apply

General Promotional Rules

Promotional offers cannot combine unless explicitly stated. Players may hold one active bonus at any time. Bonus abuse, including multiple account creation or systematic exploitation, results in forfeiture and potential account closure.

Responsible Gaming

Player Protection Tools

Self-management options include deposit limits, session reminders, cooling-off periods, and self-exclusion. Support staff assist with implementing restrictions upon request.

Problem Gambling Resources

Players experiencing gambling difficulties should contact:

  • Email: [email protected]
  • GamCare: Professional counselling services
  • Gamblers Anonymous: Peer support networks

Dispute Resolution

Complaints Procedure

Submit complaints through official support channels with comprehensive details. Investigation follows established procedures with responses issued within reasonable timeframes. Unresolved disputes may escalate to relevant regulatory bodies.

General Provisions

Limitation of Liability

The platform assumes no liability for losses arising from technical failures, third-party service interruptions, or circumstances beyond reasonable control. Maximum liability under any circumstance shall not exceed account balance.

Governing Law

These terms operate under applicable gaming regulations. Interpretation and enforcement follow established legal frameworks within the licensing jurisdiction.

Amendments

Terms may undergo modification following regulatory requirements or operational necessity. Continued platform use following amendments constitutes acceptance of revised conditions.